Need a plumber you can trust in Indy? These are seven local, independent plumbing companies with strong reviews on Google, Yelp and the BBB. For each one, we read the recent reviews and wrote down what people actually say, good and bad.
Our 7 picks at a glance
- Carter’s My Plumber: fast, same-day service
- L. D. Smith Plumbing & Drains: water heaters and sewer lines
- Ciriello Plumbing Co.: a long-running family shop
- Hamm & Sons Plumbing: fair pricing on everyday repairs
- Pristine Plumbing: sewer line replacement
- Grateful Plumber: water heater and softener installs
- Weilhammer Plumbing Co.: a second opinion on a big quote
Nobody paid to be on this list. We picked and ordered these businesses using the method below. Some local businesses pay to be the labeled expert behind one of our guides. If one of them is on this list, it gets an “Expert partner (paid)” badge, and it never moves up because of it.
1. Carter’s My Plumber
Best for fast, same-day service
What reviewers say: Speed is what reviewers bring up most: same-day water heater replacements, leak detection booked within hours, and a technician out within a day for a drain backup. They also say technicians explain the options and what to watch for, and show up on time.
Good to know: A couple of reviewers felt their bills were high.
- Family-owned, serving Indianapolis since 1969 (per its website)
- Water heaters (including tankless), drain cleaning and hydro jetting, sewer and trenchless sewer repair, slab leaks, gas lines, sump pumps, water softeners
- Covers Indianapolis plus much of the metro, from Greenwood and Franklin to Carmel, Fishers and Zionsville, with several locations
2. L. D. Smith Plumbing & Drains
Best for water heaters and sewer lines
What reviewers say: Water heater replacement comes up again and again, often the same or next day after a leak. Reviewers also describe sewer line work that starts with a camera inspection, and technicians who explain the problem and the price clearly without pushing extras, then clean up.
- Founded in 2011 by Lance Smith (BBB)
- Water heaters, water softeners and drinking water systems, sewer line repair and replacement, drains and jetting, sump and grinder pumps, gas lines, repipes
- Based near Fountain Square, serving Indianapolis
3. Ciriello Plumbing Co.
Best for a long-running family shop
What reviewers say: Reviewers keep saying the technician walked them through their options before starting. Drain and sewer cleaning, main line hydrojetting, sump pump failures, leaks and water heaters all come up, and many people ask for the same technician again.
- Family business since 1952, three generations (per its website)
- Residential and commercial plumbing, emergency service, water heaters, sump pumps, reverse osmosis, gas lines, frozen pipe and leak repair
- South side (Beech Grove area), serving Indianapolis, Greenwood, Carmel and Fishers
4. Hamm & Sons Plumbing
Best for fair pricing on everyday repairs
What reviewers say: Many reviewers say the bill came in lower than other quotes, and several credit its hourly time-and-materials billing instead of flat menu prices. Honest advice without upselling and same-day visits for toilets, faucets, disposals, sump pumps and water heaters are common themes, and plenty of reviewers have used it for years.
Good to know: Weekday hours only (Google lists Mon–Fri 7 a.m. to 4:30 p.m.), so it’s not the call for a 2 a.m. emergency.
- Family-owned, serving the Indy area since 1984 (per its website)
- Drains, camera and sewer inspections, frozen pipes, disposals, gas lines, slab leaks, sump and sewer pumps, tank and tankless water heaters, toilets
5. Pristine Plumbing
Best for sewer line replacement
What reviewers say: Sewer line replacement and main line jetting come up over and over, often with a same-day inspection and next-day repair, plus crawlspace waste line work. Reviewers describe the technicians as knowledgeable and polite, and good at explaining what they found.
Good to know: Several reviewers felt small jobs were expensive.
- Locally owned, in business since 2018 (BBB)
- Sewer and water lines, hydro-jetting, camera inspection, drain clearing, repiping, leak detection, water heaters (including tankless), water treatment
- Website says 24/7 emergency service
6. Grateful Plumber
Best for water heater and softener installs
What reviewers say: Water heater and water softener installs dominate the reviews, often done the same day. Reviewers mention fair prices, technicians arriving on time, and clear updates on arrival times, sometimes from the owner himself.
Good to know: It’s busy: a couple of reviewers said the first open slot was days away, though both were fit in sooner.
- Locally owned, in business since 2016 (BBB)
- Water heaters (tank and tankless), softeners and purification, sewer and water lines, slab leaks, repiping, backflow testing, drain cleaning
- West side, serving Indianapolis plus Avon, Brownsburg, Plainfield, Carmel, Fishers, Zionsville and more
7. Weilhammer Plumbing Co.
Best for a second opinion on a big quote
What reviewers say: The standout theme is water heater and water softener replacements that cost far less than other quotes reviewers had. People describe the owner doing the work himself, giving frank advice (sometimes talking them out of work they didn’t need), and coming out the same or next day.
Good to know: Its website says open 24/7, while Google lists Mon–Fri 8 to 6 and Sat 8 to 2. Call to confirm after-hours service.
- Family owned and operated since 1901 (per its website)
- Water heaters, water softeners and whole-house filtration, sump pumps, water and slab leaks, frozen pipes, home plumbing inspections, fixtures and drains
- Near Fountain Square on Shelby St
How we picked
- We started with plumbing companies that show up on Google Maps for Indianapolis searches and have a local address.
- To make the list, a company had to be independent and locally owned (no national franchises), rated 4.8 or higher on Google with at least 100 reviews, and rated A+ by the BBB.
- We ordered them by Google rating adjusted for review count, so a 4.9 from 1,000 people counts for more than a 5.0 from 12. (We blend each rating with 100 reviews at 4.5 stars, so small samples don’t jump to the top.)
- We read about 30 recent Google reviews for each company and summarized the themes that came up more than once. One-off complaints aren’t counted as themes.
- Ratings and review counts were checked on November 13, 2026. They change daily, so click through for today’s numbers. We recheck this list every few months.
Before you hire any plumber
- Check the plumbing license. Indiana licenses plumbing contractors, and you can look one up on the Indiana Professional Licensing Agency’s license lookup.
- Get the price in writing before work starts, and ask whether it’s a flat price or time and materials.
- For water heaters, sewer lines and repiping, ask whether they’ll pull the permit.
- Ask what the warranty covers, for parts and for labor.
- For a big job, get a second quote. Several reviewers on this page saved real money doing it.
Dealing with a specific problem? Start with our guides to frozen pipes in Indianapolis and repairing, replacing or going tankless with a water heater.
Questions people ask
Which Indianapolis plumbers offer 24/7 emergency service?
Pristine Plumbing’s website says it offers 24/7 emergency service. Weilhammer’s website says it’s open 24/7, but Google lists shorter hours, so call to confirm. Hamm & Sons and Grateful Plumber keep weekday hours.
Is it cheaper to hire a plumber by the hour?
Sometimes. Hamm & Sons bills time and materials, and reviewers often said that came out lower for small repairs. Flat prices are easier to compare up front. Either way, ask for the estimate in writing.
Why isn’t my favorite plumber on the list?
It may not have met one of our cutoffs (4.8+ on Google with 100+ reviews, A+ BBB, locally owned), or we may have missed it. Tell us about it using the link below, and we’ll look at it when we recheck the list.
Run a plumbing company in Indianapolis? Tell us about your business. Getting on this list is free and follows the rules above. Separately, you can become the labeled local expert behind one of our plumbing guides.